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By Paul Benson February 13, 2026
What are the key elements you look for in every personal injury case? In every personal injury case, we focus on three crucial aspects: negligence, causation, and damages. Firstly, we must establish that the other party acted negligently or unsafely. Secondly, we need to prove that the negligence directly caused the injuries. And finally, we assess the extent of the damages incurred. Additionally, the presence of insurance coverage is vital for potential recovery, as lack of coverage can complicate the process significantly. How crucial is medical treatment and documentation in assessing a case’s strength and value? Medical treatment and documentation play a pivotal role in determining the strength and value of a personal injury case. These records serve as crucial evidence in court proceedings and effectively narrate the extent of the injuries sustained. Without proper documentation, it becomes challenging to substantiate the severity of the injuries and their impact on the individual’s life, potentially weakening the case. When evaluating an injury claim, what factors beyond medical expenses do you consider significant? Beyond medical expenses, various factors contribute to the evaluation of an injury claim. The impact on the individual's day-to-day life, such as limitations in activities, missed work, and emotional distress, plays a substantial role. Understanding the holistic effects of the injury, including pain and suffering, is essential for accurately assessing the claim's value and advocating for fair compensation. How challenging is it to prove pain and suffering in a personal injury case? Proving pain and suffering in a  personal injury case can be arduous. To establish the impact of pain and suffering, specific and detailed examples from the individual's daily life are crucial. By highlighting how the injuries hinder routine activities and enjoyment, we aim to convey the true extent of the emotional and physical distress experienced. Crafting compelling narratives and detailed accounts can significantly enhance the case's value and resonate with the jury. Do insurance companies undervalue invisible injuries like concussions and how does this affect claim evaluations? Insurance companies often undervalue invisible injuries like concussions, leading to challenges in claim evaluations. These injuries, which lack visible signs like broken bones, are frequently met with skepticism, impacting the perceived severity and compensation offered. Educating juries on the complexities of such injuries and presenting compelling evidence becomes essential to secure fair compensation and counteract insurance companies' undervaluation tactics. Why do individuals sometimes hesitate to pursue claims for seemingly minor injuries? Individuals often hesitate to pursue claims for minor injuries due to various reasons, such as downplaying their injuries, fear of increased insurance rates, or reluctance to engage in legal processes. There is a prevalent misconception that minor injuries are not worth pursuing, leading to missed opportunities for rightful compensation. Overcoming these barriers and seeking legal guidance can ensure fair treatment and just compensation for all types of injuries. How do insurance companies differ in valuing a claim compared to legal professionals, particularly regarding invisible injuries? Insurance companies tend to undervalue claims, especially those involving invisible injuries, in contrast to legal professionals who understand the complexities and impacts of such injuries. While insurance companies may prioritize cost-saving measures and skepticism, legal professionals advocate for fair compensation by highlighting the true extent of the injuries and their repercussions on the individual's life. This discrepancy underscores the importance of seeking experienced legal representation to navigate claim evaluations effectively.
By Paul Benson February 1, 2026
Why Is It Crucial To Reach Out To A Lawyer Soon After An Accident? Contacting a lawyer promptly after an accident is vital to preserve crucial evidence from the accident scene. Evidence like skid marks, surveillance videos, and witness statements can disappear quickly. By involving a lawyer early on, you ensure that all necessary evidence is collected and preserved, which can significantly impact the outcome of your case. Why Do Some People Delay Contacting A Lawyer After An Accident? Many individuals delay contacting a lawyer due to the misconception that they are not "lawsuit people." However, when faced with insurance companies refusing to compensate them fairly, they realize the need to protect their rights. By waiting to involve a lawyer, important evidence may be lost, such as video footage or witness accounts, which can weaken their case significantly. What Are The Potential Problems Individuals Face When Insurance Adjusters Reach Out Early? Insurance adjusters often aim to elicit statements that downplay the severity of injuries or shift blame away from their policyholders. By recording conversations and obtaining seemingly innocuous statements, they can later use discrepancies to undermine a claim. Consulting with a lawyer before engaging with insurance adjusters is crucial to avoid inadvertently harming your case. What Key Evidence Can Be Lost If Individuals Wait Too Long After An Accident To Seek Legal Counsel? Delaying legal representation can result in the loss of crucial evidence such as video footage, debris placement at the scene, and witness recollections. Additionally, timely medical documentation is essential for accurately assessing and documenting injuries. Without early involvement, individuals risk missing out on vital evidence that could strengthen their case. How Does The Timing Of Medical Bills And Documentation Impact An Insurance Company's Evaluation Of A Claim? In Wisconsin, the timing of medical bills and documentation is critical due to the collateral source rule. Health insurance coverage may pay medical bills upfront, but individuals can still recover the full amount from the at-fault party's insurance. However, delays or discrepancies in submitting bills can lead to reduced compensation and financial risks for the injured party. What Tactics Do Insurance Companies Employ To Settle Claims Quickly Without Individuals Fully Understanding The Implications? Insurance companies may use tactics like sending blank medical releases or offering immediate settlement checks to expedite claim resolutions. Individuals may unknowingly sign away their rights or settle their claims prematurely, leading to potential long-term repercussions. It is essential to seek legal guidance to navigate these tactics and ensure fair compensation for injuries. What Steps Should Individuals Take After A Minor Accident To Protect Their Legal Rights? After a minor accident, individuals should document the scene thoroughly, report the incident to their insurance company, and consider seeking a legal consultation. It is crucial to accurately relay their version of events to the police, report any injuries promptly, and consult with a lawyer to understand their rights and potential legal options. Is It Advisable For Individuals To Seek Medical Evaluation After A Minor Accident Even If They Feel Only Minor Discomfort? Yes, it is recommended for individuals to undergo a medical evaluation after a minor accident, even if they experience minor discomfort. Prompt medical assessment can uncover hidden injuries that may worsen over time if left untreated. By seeking timely medical attention, individuals protect their health and establish a documented record of injuries for potential legal claims. What Are Some Early Moves Insurance Companies Make That Individuals Should Be Cautious About Following An Accident? Insurance companies may attempt to obtain blanket medical releases or offer immediate settlement checks to expedite claims processing. These tactics can lead to individuals inadvertently signing away their rights or settling for inadequate compensation. It is crucial to seek legal guidance to navigate such tactics and protect one's legal rights effectively.
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Understanding Wisconsin’s Direct Action Statute: Who You’re Really Suing After an Accident

What Is Wisconsin’s Direct Action Statute?


Paul Benson explains that Wisconsin’s Direct Action Statute is a civil procedure rule that allows injury victims to sue the insurance company directly rather than naming the individual at fault.


For example, after a car accident, the injured person can file a lawsuit against American Family, State Farm, or Progressive instead of the other driver personally. This law makes the insurance company an official party in the case, simplifying the process and removing emotional barriers that often discourage people from filing claims.


How the Law Benefits Injury Victims


One of the biggest advantages of this statute, Benson says, is how it affects jury perception. In many states, juries aren’t allowed to know that insurance companies are involved. That often leads jurors to believe that the person being sued could lose their home or go bankrupt if the verdict is large.


In Wisconsin, juries know the defendant is an insurance company, not an individual. That understanding helps jurors focus on the facts of the case and the victim’s losses—not on sympathy for the person who caused the accident.


Another benefit is that victims can file a claim without directly suing a friend or family member. For instance, if someone is injured while riding in a friend’s car, they can bring the claim against the insurer rather than their friend. It keeps relationships intact while still ensuring fair compensation.


When the Driver Is Named in the Case


While the insurance company is usually the main defendant, Benson explains that there are strategic reasons to include the driver in some cases.


If an insurer refuses to admit fault, a lawyer may temporarily include the driver in the lawsuit. This puts pressure on the insurance company, since they have a legal duty to act in good faith toward their insured. Attorneys can then negotiate to dismiss the driver once liability is accepted. This tactic often helps secure quicker admissions and stronger settlements.


Who Actually Pays the Settlement or Judgment


Benson makes it clear: in nearly every case, the insurance company pays, not the individual. Wisconsin law even allows a person to discharge negligence-based judgments through bankruptcy, which means suing someone directly rarely helps anyone. That’s why finding and using applicable insurance coverage is the cornerstone of every personal injury case.


When victims worry about “taking money” from another person, Benson reminds them that insurance companies exist for this exact reason—to pay for accidents caused by their policyholders. These companies collect billions in premiums every year and set aside reserves to pay claims. It’s not personal; it’s simply part of the process.


What Happens When the At-Fault Driver Is Uninsured


In cases where the at-fault driver has no insurance, Benson says the claim may proceed against that individual—but there’s another option. If the injured person has uninsured motorist coverage, their own insurance company may step in.


In these cases, victims must coordinate carefully with their insurer to decide who will pursue the claim and ensure the company’s interests are protected. It’s a unique situation that requires strategy and communication, but it’s another way Wisconsin law helps protect drivers.


How the Statute Simplifies the Legal Process


Unlike in other states, serving an insurance company in Wisconsin is straightforward. Insurers like State Farm or American Family have registered service addresses, so they can’t evade being served with court papers.


This is a big advantage over trying to locate and serve a private individual who may move or avoid contact. With 90 days to serve a lawsuit in Wisconsin, having a direct, reliable contact makes the legal process faster, smoother, and far less stressful for injury victims.


Why So Many People Don’t Know About It


Benson says most clients are surprised to learn that Wisconsin’s system protects them from having to sue their neighbor, friend, or family member. In smaller communities like Janesville, people often avoid taking legal action because they don’t want to strain relationships.


Once they understand that they’re only suing an insurance company, their hesitation usually disappears. As Benson puts it, “These companies have billions set aside for claims. You’re not taking from a person—you’re collecting what you’re owed.”


A Fairer System for Everyone


Wisconsin and Louisiana are the only two states with true Direct Action Laws, and Benson believes this transparency makes the system more fair. In other states, juries never hear about insurance coverage, forcing lawyers to “dance around” the truth and making it harder for victims to get full compensation.


Benson credits Wisconsin lawmakers for allowing juries to see the full picture: who’s paying, what’s at stake, and why victims deserve fair recovery.


Why Filing a Claim Isn’t “Being That Person”


Many people hesitate to file a claim because they don’t want to be seen as “the type who sues.” But as Benson points out, after an accident, someone has to pay—either the victim or the insurance company.


“Every dollar left unpaid goes back into the insurer’s profits,” Benson says. “This is a zero-sum game. Either that money stays with the shareholders, or it goes to the person who was actually hurt.”


He encourages injury victims to use the tools available through Wisconsin’s civil justice system rather than carrying the financial burden themselves.


Final Thoughts


Filing a claim doesn’t make someone greedy—it makes them responsible. Wisconsin’s Direct Action Statute was designed to protect good people from the guilt and pressure of “suing” others after an accident. It allows victims to recover from the entities that can afford it—the insurance companies—not from individuals who simply made a mistake.


For Paul Benson, that’s what makes Wisconsin’s system both fair and humane.


Learn more about Paul Benson and how his firm helps Wisconsin families recover after serious accidents at paulbensonlawfirm.com.